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Workstation Support
Workstations today can include desktop computers, tablet, notebooks, netbooks and even - to some extent - PDAs. Each environment is unique and may include a variety of "work stations" for your staff.
Some support may include:
Setup new PCs and laptops, installing updates to the operating system
Install application programs with updates; perform setup of the program
Transfer files from an old PC to a new PC
Setup email - to read from a desktop application or from a website
Setup internet access
Setup printers
Add a workstation to the network (peer to peer, or to the domain - for server environments)
Perform preventive maintenance
Address spyware, malware, and virus infections; take action for prevention and removal
Install and upgrade software
Install and upgrade hardware
Application program installation and assistance
Share files between computers
Orientation for a new program or operating system
Setup remote access into the workstation, from a remote location