Providing Simple answers to complex IT questions.

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Predictable cost
One of the challenges every company has to face is how to best take care of their technology investment without letting runaway costs eat up the bottom line. SimpleIT was born out of a desire to offer our clients a way to protect their systems AND their budgets. That's why we've created a menu of services that can fit just about any budget. So you can order exactly what you need, and not pay for the things you don’t. Whether you choose per-hour service or a fixed monthly fee, your costs will be more predictable when you choose RB Balch.

Saves you money
SimpleIT is designed to save you money from Day One. Simpler options, simpler budgeting and simple complete coverage means simpler bills, simpler budgets, and simple savings added to your bottom line. Pay for what you need, not what you don’t. Know ahead of time what to expect when the bill arrives. And we won't nickel-and-dime you like some other providers.

Add services any time
You don't want your IT services to in any way hinder your company's growth. So with SimpleIT services, you can add services at any time. Adding services is as simple as making a phone call or sending an email. Hourly services can be adjusted on the fly, with no contracts required. We priced the competition and determined the best way to deliver the services you need at a price that makes sense. Shop around and we're sure you’ll agree.

Choose what you need
RB Balch offers several service variations to fit your unique needs. If you want to control costs by having a flat-fee maintenance contract, we have that! If you prefer to pay by the hour, we have that too! Chances are, if you have a need, we can fill it. Your IT service should not be a one-size-fits-all solution. 

Less office disruption
With SimpleIT, most services be done remotely, if you choose, completely behind the scenes. Fewer and shorter office interruptions keep your employees productive. Issues that arise are prioritized and dealt with quickly. And our proactive approach enhances productivity by anticipating most problems before they cause expensive downtime. When on-site service is needed, we will promptly dispatch someone to your location, the same day in most cases.

Proactive care model
​At RB Balch, we have a saying: it's not a problem until it's a Problem. Many problems that occur with modern computers can be detected in advance if you know what to look for. So when we set out to create SimpleIT, we designed it around the concept of being able to detect the problem before it's a Problem. Our procedure is to take detailed notes, every time we touch your computers, whether on-site, or remote. When you have an issue, we can draw on an extensive work history. We use our proactive care model to increase reliability, productivity, and recommend changes that will keep your business running smoothly.

 At RB Balch, we've supported the small business community for over 20 years. We pride ourselves on being knowledgeable, prompt, courteous, and thorough. We're confident that we've got an IT service package that will work for you.

  • Servers, Desktops, Laptops, Tablets, and more
  • Networks, Wireless, Switches, Routers, and more
  • Backup, Restore, Local storage, Cloud storage, and more
  • Antivirus, Anti-Malware, Anti-Spam, and more
  • Remote access, Remote Monitoring, and more

We offer flexibility in billing and delivery of your services. Fixed-fee monthly services allow you to choose a package of services to fit your needs for one monthly price. Hourly services give you more choice and control.

To find out more about how we can assist you:

Choice in services. Choice in billing options.
On-site or remote, fixed-fee or hourly rate. Whichever you prefer, we are ready to help!